Routes / HAM–PMI
1,659 km great circle · Within the EU, over 1,500 km
Hamburg HAM to Palma de Mallorca PMI delay compensation
Hamburg Helmut Schmidt Airport to Palma de Mallorca Airport is 1,659 km by great circle, Germany to Spain. Under EU261 that is €400 per passenger (flights within the EU over 1,500 km), and under UK261 £350, when the rule applies and you arrive 3+ hours late.
- 1Hamburg HAM
- 2Palma de Mallorca PMI
- 3Great circle 1,659 km
- 4EU261 intra-EU €400
Which rules cover HAM–PMI
Hamburg → Palma de Mallorca
Whatever the airline, this direction is covered by EU261 (the flight departs from the EU (Article 3(1)(a)), whatever the airline). On a UK airline it is also under UK261. If the airline refuses, the complaint goes to Luftfahrt-Bundesamt (LBA), National Enforcement Body Air Passenger Rights for EU261 (the flight leaves Germany) or the airline's dispute scheme or the UK CAA for UK261.
Palma de Mallorca → Hamburg
Whatever the airline, this direction is covered by EU261 (the flight departs from the EU (Article 3(1)(a)), whatever the airline). On a UK airline it is also under UK261. If the airline refuses, the complaint goes to Agencia Estatal de Seguridad Aérea (AESA), Passenger Rights Division for EU261 (the flight leaves Spain) or the airline's dispute scheme or the UK CAA for UK261.
Because both EU and UK rules can reach this route, a passenger may find two rules covering the same trip. Each excludes people already compensated under the other's law for the same event, so the claim is made once, under whichever the airline accepts — in money terms €400 or £350.
What you could be owed by hours late
Arrival delay at PMI (or HAM on the return), for a delay caused by the airline, per passenger, where each rule applies:
| Hours late | EU261 | UK261 |
|---|---|---|
| 2 hours | €0 | £0 |
| 3 h 30 min | €400 | £350 |
| 4 h 30 min | €400 | £350 |
| 6 h 30 min | €400 | £350 |
| 9 h 30 min | €400 | £350 |
Hamburg and Palma de Mallorca are both in the EU and 1,659 km apart, so the intra-EU rule applies: a flat €400 from 3 hours late, with no long-haul reduction.
The distance and the band
EU261 and UK261 measure distance "by the great circle route method" between the departure airport and the final destination. From the published coordinates of Hamburg Helmut Schmidt Airport (53.630402, 9.98823) and Palma de Mallorca Airport (39.551701, 2.73881) that is 1,659 km. That is only 159 km above the 1,500 km line between two bands, so this route sits close to a boundary: it is the distance between the two airports that counts, not the longer path the aircraft actually flew. Among the 13 routes on this site in the within the EU, over 1,500 km band, it is number 11 by length.
Other routes from Hamburg Helmut Schmidt Airport (EDDH) on this site: Newark (6,138 km).
Other routes from Palma de Mallorca Airport (LEPA) on this site: Berlin (1,646 km), Barcelona (202 km), Düsseldorf (1,342 km).
If HAM–PMI is only one leg of your booking, measure to the final destination instead: a connection that makes you late at the end is compensated over the whole journey's distance.
If the flight is cancelled
Cancelled with less than 14 days' notice and re-routed to arrive 6 hours late, an EU261 passenger is owed €400 here. If the replacement left within the allowed early margin and landed within the re-routing window, nothing is owed; if it landed within 3 hours but outside those windows, the airline may pay half — €200. On a cancellation you may instead take a refund within 7 days.
Help at the airport while you wait
On a flight of this length, meals and refreshments are owed once the departure is 3 hours late under EU261 and UK261, and a hotel with transport if you have to stay overnight — whatever caused the delay. Keep receipts for anything you buy: it is claimed back separately from any compensation.
Claiming on this route
Claim from the operating airline directly — it costs nothing.
EU261: If the airline does not reply within two months, or the reply is unsatisfactory, complain to the national enforcement body of the country where the incident happened.
UK261: If the airline's final answer is unsatisfactory, or it has not answered within eight weeks, go to the alternative dispute resolution (ADR) body the airline belongs to, or to the CAA's Passenger Advice and Complaints Team if it belongs to none.
Claim pages of airlines based in Germany or Spain (whether they fly this exact route varies by season):
- Lufthansa: Compensation in the event of flight delay and cancellation
- Iberia: Rights of air passengers - Iberia
- Vueling: Claim and refunds (Vueling help)
Airport coordinates: OurAirports country file (DE); OurAirports country file (ES). Complaint bodies: European Commission NEB list. Rules: Regulation (EC) No 261/2004 (EUR-Lex); UK Regulation (EC) No 261/2004, Article 7 (legislation.gov.uk). Checked 2026-10-21. General information, not legal advice.